Contact
Report an outdated bonus, a slow payout or a wrong figure on any casino in our ranking.
Write to [email protected]. Barnaby Weethalle answers within one business day, in English, and anything flagging a wrong number on the ranking is read before general enquiries.
A usable report carries three things: which brand, which day, and a picture. Name the operator the way our table spells it, give us the day your deposit or payout actually moved, and attach the cashier screen or the bonus conditions you were shown. That combination lets a reviewer reproduce the case inside the same week. Reports without it tend to stall, since operators serve different limits by country, by currency and by how old an account is.
Readers have already moved rows here. Payout windows, minimum deposits and whether PayID is offered at all are the three fields corrected most often, and every correction is re-tested by the reviewer who owns that beat before the table changes.
Outside our remit: legal opinions, recovering a balance, and speaking to an operator for you. If the licence holder publishes a dispute form, we will send you the link. If the message is about harm rather than money, ring Gambling Help Online on 1800 858 858 first and come back to us afterwards.
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